Refund policy
At Treasures in the Word, each item is created with care and produced especially for you. Because many of our products are made‑to‑order through trusted production partners, our return policy reflects the unique nature of print‑on‑demand fulfillment.
Damaged or Defective Items
If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery at support@TreasuresintheWord.org with a photo of the issue. We will gladly replace the item at no cost to you.
Incorrect or Missing Orders
If you receive the wrong item or part of your order is missing, notify us within 7 days and we will make it right.
Returns & Exchanges
Because our products are custom‑made when ordered, we do not accept returns or exchanges for:
- Buyer’s remorse
- Ordering the wrong size
- Change of mind
Please review product details, sizing charts, and personalization carefully before placing your order.
Books Purchased Through Amazon
Books fulfilled by Amazon follow Amazon’s return policy. If you purchased a book through Amazon, please initiate your return directly through your Amazon account.
Order Cancellations
Orders may be canceled within 1 hour of purchase. After production begins, cancellations are no longer possible.
Need Help?
Email us anytime at support@TreasuresintheWord.org.